What is your refund, cancellation policy and booking conditions?

Cancellations and Conditions of booking:

Customer Cancellations Policy:
If we are notified in writing 7 or more days prior to tour departure, a refund of the booking will be honoured less a $30 administration fee. Within 7 days of the tour a 50% refund will be offered.

Shark Bay Coastal Tours Cancellation Policy:
Tours may change in due to environmental, weather or cultural conditions. Shark Bay Coastal Tours reserves the right to cancel tours due to circumstances beyond our control, in which case an alternative date will be offered or a full refund of the booking, minus a $15 booking fee.

Booking Conditions:
While all care is taken by Shark Bay Coastal Tours, the business accepts no liability for injury, illness, to persons or loss or damage to personal luggage. If passengers wish to swim or snorkel on tour, they must do so at their own risk. We recommend all passengers arrange their own travel insurance prior to the tour.

On payment of the booking / invoice you, the customer hereby agree to Shark Bay Coastal Tours terms and conditions.

We appreciate the difficulty traveling during this time and hope you understand that by charging a nominal administration fee for cancellations you are assisting a small, local business to continue service. Thank you.

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