Payment

You can pay online at time of booking via Mastercard, Visa or PayPal.

All payments are taken through a secure payment site called Stripe.

Last minute bookings can be paid in cash or card with prior consent of Shark Bay Coastal Tours.

While all care is taken by Shark Bay Coastal Tours we will not be held responsible for any internet fraud.

Shark Bay Coastal Tours will never share or divulge any of your personal information with anyone, except for an agreed alternative tour operator in the case where we are not able to accommodate your booking.

No, you do not need to show a printed receipt (let’s try to save paper), the tour guide will have your information from your booking and ask for you with the name used at time of booking. You will also be emailed a copy of the tour confirmation, so you can save this to your phone and show the tour guide if requested.

Please contact us to get the latest information on your desired trip.

Preparation

You do not need much and we request that you try to keep luggage to a minimum. Water bottles which can be refilled during the day. Enclosed walking shoes, hat, sunnies, sun protection, bathers, towel for swimming / hot tub, mask and snorkel if you wish to snorkel (no fins) (conditions permitting) and of course a camera.

Wear whatever is comfortable and protects you from the sun. It is recommended to have a sturdy pair of broken-in trail boots, or sneakers as the sand can get very hot in summer. We will sometimes do short hikes and the surfaces can be quite uneven. It is preferable to dress in layers and wear clothing that will wick away perspiration and keep you dry and comfortable.

We offer: Salad Wraps (v)Chicken & Salad Wraps or Ham & Salad Wraps.Cheese can be added on request.

We Also Offer: Vietnamese Rice Paper Rolls; This is a gluten free option with Avocado& Salad (V) or Chicken & Salad.

We provide tea, coffee, hot chocolate, biscuits for morning tea and fruit for afternoon tea. Cool drinks for lunch and we carry ample cold water.

Reservation

Booking Conditions:

While all possible care is taken, Shark Bay Coastal Tours accepts no liability for injury, illness, to persons or loss or damage to personal luggage. If passengers wish to swim or snorkel on tour then they must do so at their own risk.  We recommend that all passengers arrange their own travel insurance. Tours may change in accordance with environmental, weather or cultural conditions. Shark Bay Coastal Tours reserves the right to cancel tours due to circumstances beyond our control in which case an alternative date will be offered or a full refund of our part of the booking fee will be refunded.

Customer Cancellations policy:

If we are notified in writing 7 days prior to tour departure then a full refund of our part of the booking will be honoured less a $50 administration fee. Within 7 days a 50% refund will be offered.

On payment of an invoice / booking you the customer hereby agrees to Shark Bay Coastal Tours terms and conditions.

Yes. Reservations are required for guaranteed spots on all tours. Tours can be booked online up to 2 hrs before departure. Be sure to give all details required when making a last minute booking so that we can prepare food and supplies.

Weather

Yes, however this decision will be made by Shark Bay Coastal Tours. If we decide cancel a tour due to unsafe conditions then an alterative date or a refund will be offered. If you decide to cancel because you don’t like the look of the weather, then no refund will be offered.